place hero

AT&T Store

Provider of wireless, phones & more

  • In-store pick-up
  • In-store shopping
7365 W Alaska Dr, Lakewood, CO, 80226, United States
Closed · Opens at 10 AM
att.com
+13039342724

Hours

6a
8a
10a
12p
2p
4p
6p
8p
10p
Wednesday
10 AM - 8 PM
Thursday
10 AM - 8 PM
Friday
10 AM - 8 PM
Saturday
10 AM - 8 PM
Sunday
10 AM - 6 PM
Monday
10 AM - 8 PM
Tuesday
10 AM - 8 PM

Reviews

5
63%4
8%3
3%2
4%1
21%
3.9
261 reviews

Summary

"Super friendly staff and they remembered me from the last time I was in."

"I just got service today but it does not work."

"This specific location has wonderful customer service and team members."

Cheyenne Nelson · 9 months ago

I went to have my phone checked out because the screen was broken and they had a technician at the store. When I got there, the employee who helped me out told me I did not have insurance, but that the tech on site could still look at the phone. The technician was very professional, but could not help me with the screen as I did not have the protection plan. Fabi was able to help me upgrade my phone and I had an amazing experience with the whole team! I’ve been coming to this store for years and they’re always so helpful.

Glen Kelley · almost 10 months ago

My wife and I came in at 7:30 hoping to upgrade some phones. Fabi and Jake worked well past closing time getting us set up. Many thanks for your outstanding customer service.

Michael Homan · 9 months ago

You shouldn't gatekeep services from the only customer walking in needing assistance when you have 6 or more employees being idle. Even when my issues couldn't be resolved, I've never had such initial hesitation or feeling like I wasn't welcome at any other ATT store, and only came (out of my way) to this store because I was told it had a technician, whom I asked to see when I first arrived here but was initially denied because I didn't have insurance. See what the problem is first then give any bad news (as I understand as employees you are beholden to jerk managers and their policies as well), but don't pass that hesistation to the customer walking in. I might have overreacted when I decided to immediately leave but again this is a bad situation I was in and stressful and busy and did not appreciate such pushback, it's frankly insulting when there is a store full of idle employees and no other customers.

Raed Omari · 9 months ago

I called this store to see if they can change my line from att prepaid to postpaid when I buy a new phone, they said I would not be able to keep my phone number, turns out it's not an issue at all and they just lied because if I get a new number they would get more commission for the new number, I tried several att stores and they all said the same thing, finally found some good people in another att store that said it was no problem, that store was on 120th and Washington, go there, stay away from this one. They just lie so they can pocket more money.

Nick Tappan · more than 8 months ago

On a family vacation, they told my wife they had her part to fix her phone and so we waited out front to her it then they called and said "oh we don't have that part anymore but we tried calling you guys" and my wife told them we had been sitting out front for over an hr waiting and they said we'll we don't have the part. So ya

Scott Birkinsha · 1 year ago

Nick provided amazing service. Completely broke my phone. Went into the store and Nick had me out the door with the insurance claim filed and a new phone on the way in less than 15 minutes. Received my phone in the mail the next day.

An Trinh · 9 months ago

Great service Fina is a good staff giving solution to get new promotion service

jeremy valdez · almost 11 months ago

The employee Kevin is the man he helped me with everything and made my experience easy definitely would recommend going to Kevin he will help you no problem.

Owner's response · almost 11 months ago

We're delighted to hear about your positive experience with Kevin! It's great to know that he was able to assist you effectively. Your recommendation is highly appreciated. Thank you for your 5-star review!

Linda Pearson · almost 1 year ago

I just bought a new phone and came in, and "Kevin" REALLY HELPED me transfer data.... He and other staff went above and beyond in transferring my data. VERY PLEASED with the service.

Owner's response · 11 months ago

We're thrilled to hear that Kevin and our team were able to assist you with your data transfer! Your satisfaction is our top priority, and we appreciate your kind words. Thank you for choosing us!

rachel latorre · 1 year ago

AT&T won’t let you out a review on the website so I have to pick a store and put it there. AT&T is the WORST cell phone company I’ve been with them for over 4 years constantly almost every single month I have bill problems. They never work with me, constant wrong information and then charge me for more random new fees. Could care less about their customers don’t waste your money go somewhere else.

Owner's response · 1 year ago

Hi Rachel, We want to thank you for taking the time to give feedback about your recent experience. We sincerely apologize for the frustration you experienced with us. When you have a moment please reach out to our team at 1-800-331-0500 so we can address your concerns. Respectfully, AT&T

Photos

About

Retailer providing wireless plans & a range of phones, devices & accessories.

Service options

In-store pick-up
In-store shopping
Delivery

Accessibility

Wheelchair-accessible car park
Wheelchair-accessible entrance

Payments

Credit cards
Debit cards

Similar

Other nearby cell phone stores that people also search for!

place hero0.05 miles
Xfinity Store by Comcast
732
Internet service provider, Burglar alarm store, Business to business service, Cable company, Cell phone store, Security system supplier, Telephone company
place hero0.09 miles
Target Mobile
2
Cell phone store, Cell phone accessory store · $$
place hero0.16 miles
Metro by T-Mobile
26
Cell phone store
place hero0.17 miles
Verizon
422
Cell phone store, Telephone company · $$
place hero0.17 miles
GameStop
229
Video game store, Cell phone store, Collectibles store, Electronics store · $$