Sherwin-Williams Paint Store

The sales associate (I think his name was Mitchell) was very thorough and helpful in explaining the paint and tool options that were available. Very approachable, knowledgeable, patient and helpful. I like when sales staff take their time and aren’t pushy. He was also kind enough to assist in carrying my purchases out to my car. I would definitely shop here again based on this experience.

Great staff, easy to call in a paint order, and they keep a record of what you previously purchased. When I called to place a paint order they said they could have it ready in 10 minutes! Fast turnaround! I realize 3 gallons is not a large request, but that is still fantastic. I was in and out of the store in about 5 minutes. Service, speed, and ease make me a repeat customer.

Good store for all your painting needs. Had my paint and shirts too😁😁

Sherwin Williams was able to perfectly match a paint sample from 7 years ago. The team member told me it was a semi gloss sheen, I told him "no way" and that it had to be satin or egg shell. He told me he was 100% sure.... I got home, but it on the walls - he was right! Great job Cameron and and co. Thanks for all your help today.

Just stopped in for some color chips and a gallon and quart of touch up paint from a job a few years back. The staff were friendly and someone came right over to help me. They got my order mixed quickly and I was in and out in ten minutes.

Wanted to thank the employees at this location, especially Francisco P, for making a stressful situation much easier! Some people are really good with colors and enjoy it, alas, I am not one of those people. Choosing colors and figuring out how they will look together is not my gift. Luckily, Francisco pointed me in the right direction, helped me with samples and colors, and helped me absolutely love my choices. He even followed up to make sure I was all set - excellent customer service!

I recently bought a shed and wanted to paint it to match my house, which was painted seven years ago. The sales associate was extremely helpful in determining I could still use some of the old paint I had, and then matched the other color precisely. He even helped me carry the heavy cans to my car.

I waited in line for nearly 30 minutes to purchase exterior black paint, which this location does not have and cannot mix. While waiting, phone calls taking orders were taken and there were more employees in the location than patrons. After I asked for the paint, the associate helping me starting answer questions for other patrons but claimed she "was not helping them". I asked her to simply take care of patrons in the order they arrive as I had already waited over 20 minutes and I was advised that I lacked the proper patience. They are doing the best they can in the pandemic. I really don't see how lack of organization has anything to do with the pandemic. It is also hard to understand how a paint store does not keep black paint!

Excellent service as always, but they are having major issues getting materials and supplies in stock due to their poor distribution system. Not the fault of store management. This is a toeal corporate failure. Still a very dependable paint product company, but you might be better off going to a big box store like Home Depot to get other Painting supplies.

Absolutely the worst customer service I have ever seen. Completely lost my samples they were to match. Made me wait in line a second time just to drop off replacement samples. I brought in two paint samples for the store to match. After waiting 30 minutes in line was told they were busy but would call me in a few days when the new paint was ready so I left my samples to be matched. I waited a little over a week but got no call. So I called the store but when I did the person on the phone put me on hold several times while he looked for my order. Turned out they had lost both the written order and my samples. I was instructed to return to the store to drop off a second set of samples, which I attempted to do. When I arrived at the store there was a line of several people waiting to be served so I faced another 30 minute wait. I approached the counter, and rather than the the counter person simply letting me drop off the samples, he told me I would need to go to the end of the line again, which was about another half an hour in length just to leave off my replacement samples. I had previously waited in line 30 minutes to place the original order which had been lost by this store. The samples they lost included two different cans of Kwal paint, one of which was mostly full and had cost $50-$60. They lost my exact match touch-up paint from when the house was last painted. Any touchup using a new match will always be noticeable. Very disappointed. Will likely find another, more customer oriented store.