Cricket Wireless Authorized Retailer

I stopped in today about 2pm, and being a Cricket customer for close to 20 years, I felt ok with just doing an upgrade to my phone, it will have been my 3rd or 4th in about 10 years. But once inside, with no other customer in the store, a woman came out of the back, got on the computer/laptop, and completely ignored me. After about 4 minutes looking at phones which had no price or model numbers (one had the model number written with magic marker on the back) I decided to leave. I noticed a T-Mobile just a few doors down. There were about 5 or 6 customers in that store, and within less than a minute, I was being helped. After talking with them, and now having looked at a few others, I might just take my number to a different company. I came to Cricket after Verizon took over Air Touch when they dropped the ball in there service to me. I WAS happy with Cricket until now. But my experience at this location sure was below sub-par.

Cricket wireless schmokes all Da cockles. They can’t stop stuffing Dak down their throats 4 they Love ❤️ the cockkk!!!! If U have the service then U definitely know exactly what I’m texting about. These cockkk schmokers charge U jus 2 pay 💰 your bill! 😂🤬 The unlimited data is also a bunch of bull also. What good is unlimited data if it never works when you need it? 🤷🏾‍♂️😡🤬

Jessica was extremely helpful & patient troubleshooting and reparing an issue with my phone. I have had consistently good service at this store .

Opens at 12 and we spent 30 minutes waiting for them to open and they never did it’s now 12:30 and still nothing

Antonio was very helpful. He showed me the different phones and tried to simplify the different plans. Which is a good thing! Don't really care for cricket phones but I needed a phone and my carrier after being with them for 7 years kept shutting my hotspot off on my 4G phone. Then they finally told me that I would have to upgrade to a 5G in order to get my hotspot back. This went on for 3 months! Every time I call they'd walk me through the settings and all this just trying to BS me. I hate companies like that!

I can’t wait to take y’all to small claims court. You guys sold my mother a broken phone and didn’t wanna give her a replacement or a refund. The girl in the shop that works there don’t think that you don’t have your day with me honey watch your mouth. I don’t play when it comes to my mom.

Thank you to Maria E. for taking the time to get us set-up with 2 new IPhones. She was very patient and professional. Very impressed!

Just bought a new phone, love it so far. Sylvia did a great job of accommodating my needs. She also dealt with some rude customers in a highly professional manner. If you can, request her to help you out!

I had a new phone from Verizon that finally got unlocked so I went to this location and Jessica helped with a new sim card, transferring my contacts over and in general went out of her way to make sure that everything worked! This was December 16 of this year. I am very very satisfied withe the service I got!

The service here is great! Miss Sylvia, helped me with one of my most recent purchases and I could not be more happy. She's so polite, and sweet I highly reccomend her!