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Metro by T-Mobile

Wireless provider offering phones & more

  • In-store pick-up
  • In-store shopping
7155 W Colfax Ave, Lakewood, CO, 80214, United States
Open 路 Closes at 8 PM
metrobyt-mobile.com
+13039549330

Hours

6a
8a
10a
12p
2p
4p
6p
8p
10p
Friday
10:30 AM - 8 PM
Saturday
10:30 AM - 8 PM
Sunday
10:30 AM - 6 PM
Monday
10:30 AM - 8 PM
Tuesday
10:30 AM - 8 PM
Wednesday
10:30 AM - 8 PM
Thursday
10:30 AM - 8 PM

Reviews

5
69%4
13%3
5%2
2%1
11%
4.3
113 reviews

Summary

"Nice place to receive great service."

"Nice staff and even worse customer service over the phone."

"Liked people who work at this store."

Darcy Denton5 years ago

Great phone company till T-Moblie came along!馃槨馃槧

Codee Jessen (Colorado First Plumbing)10 months ago

Kaylee is awesome! She helped us with our Business Account! Great Service!

Manfred Chemekalmost 5 years ago

I had been so frustrated by several MetroPCS stores in my area. But based on a review I read regarding this store I called there. I was helped by Sarah, a true asset to the store and the Company she resolved my problems in a fast, courteous, expert manner. When other stores and also Customer service was not able to resolve my problem. I was so frustrated I was ready to sign up with a different provider. But Sarah right away new what my problem was since certain codes had recently been changed. She even called her supervisor and then called me back to let me know my problem had been resolved. I am so very please and can highly recommend Sarah, her Manager and everyone at this store. July 1, 2019 I also want to highly recommend Patricia. She is the store Manager. She and Sarah are the best. Patricia is super knowledgeable about all the products and services MetroPCS offers. You can not go wrong by working with Patricia. She will answer all your questions and resolve any problems relating to your MetroPCS phone or how to switch, or the pros and cons of all their plans. If she can't correct any problem or answer your questions she will get the answers for you. You will not find a better store or service provider than Patricia. It makes buying or finding the right plan fun!

Hans & Desiree Valadez1 year ago

Super helpful nice great customer and she went over everything with me. I was able to get a great deal

Ashley Scott1 year ago

I've never had a bad experience here they've always been so helpful no matter what my problem or questions are...

Evan Thomas1 year ago

They were actually open so I have no complaints about this location.

Ronald Martin2 years ago

I purchase my phone at this location. The customer service rep also showed me the tablets they had available at the store. So I got both the phone and tablet. Very happy with my purchase. It's been almost two weeks and I love and enjoy the products. The rep (didn't get her name) was very helpful.

Cecelia Aguallomore than 2 years ago

OMGG!!! I was just in your store @ 7155 W. Colfax Ave, Lakewood, CO., & had a really positive experience! The person who helped me, Maria, was an exemplary representative for your Company. (I found out she is the Store Manager) I had 2 separate issues (one was a problem) w/my phone that she dealt with in Short Order. Maria was able to deal w/the issues & Me, (a 70y/o dolt!), w/Customer Service that included a generous amount of Patience. Her professional attitude was far above what I would have expected, b/c of all the questions I had. She also helped me resolve future snafus by installing a Memory Card for me - Who Knew??!! I'm SO excited & relieved w/the resolutuons to my issues & another way to help my phone store items for me. (THAT memory Card is indeed a splendid addition to my phone!!!) I really appreciate the excellent experience I had. We've been w/Metro for years & have never had a problem. Today was an example of why. Thank You! Give this person KUDOS & if possible, not only a raise, but possible advancement or an opportunity to be a Trainer for new hire Sincerely, Cecelia Aguallo

Rachael Black3 years ago

I was sent here from another location because they had the iPhone I wanted in stock. Maria was the only one working and she was so kind, fast, and informative. She let me know about al of the features the phone came with, as well as the policies if anything were to not be working properly. She was awesome, and a great representative for Metro.

Julia Baughmore than 2 years ago

Two people working but they were curious and were with me very quickly. When the person they had could not be worked on right away or continue to be worked on to put him aside and worked on me until they can work on him again. Which was kind, efficient and worked out well.

Owner's responsemore than 2 years ago

We love our T-Mobile customers! Stop by and say hi any time!

Photos

About

Wireless provider supplying phones, tablets & accessories, plus cell phone & device data plans.

Service options

In-store pick-up
In-store shopping
Delivery

Accessibility

Wheelchair-accessible car park
Wheelchair-accessible entrance

Amenities

Wi-Fi
Wi-Fi

Crowd

LGBTQ+ friendly

Payments

Credit cards
Debit cards
NFC mobile payments

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