AT&T Store
Provider of wireless, phones & more
- In-store pick-up
- In-store shopping
Hours
Reviews
Summary
"Family oriented company, courteous service, and people are friendly."
"Talk to my dude Francisco the store manager, he’ll set you up with a great deal."
"I highly recommend all AT&T customers to give this store a chance."
Kaden and Celeste are amazing! They helped me and my elderly friend who had lost his phone with suggestions of how to replace it and with setting up his new flip phone They spent hours with us So patiently and kind Thank you Kaden and Celeste! Mike and Bob ....Lakewood
Hi Mike, We are so glad to hear about your experience with our representative and AT&T! Providing our clients with excellent customer service is what we are all about. If you need anything else, you know where to find us or schedule an appointment at attvip.com
Jesus helped me get a phone and set it up today. Best phone buying experience I've ever had. Super chill. THANK YOU JESUS! LOL
Hi Flint, We are so glad to hear about your experience with our representative and AT&T! Providing our clients with excellent customer service is what we are all about. If you need anything else, you know where to find us or schedule an appointment at attvip.com
DO NOT USE THIS STORE. They push products like a used car salesman. Told me I was eligible for a pair of free AirPods with my phone trade-in and upgrade then when I was being charged for them on my monthly bill they said part of the value from my phone trade in was designated for the AirPods and that's just how it showed up on the bill. Without the AirPods my phone trade-in value was $800 which completely covered my new phone. The AirPods were valued at $250 and I was being charged $20.83 a month for 12 months which comes out to a total of $249.96. They also lied about an AppleWatch promo and once the charges showed up on my bill and I tried to return the watch they said they could only do returns within the first 14 days so now I’m stuck paying for the watch as well. I've had great customer service experiences with AT&T in the past and this store is absolutely horrible. If you want good customer service DO NOT GO TO THIS STORE!!!
Hi Byron! I’m sorry to hear you received conflicting information and that it resulted in a trip to the store. Our number one goal is to provide you with exceptional customer service, and it sounds like we missed the mark. Email us at [email protected] so we can work with you to make things right. Please include the name and number on the account, the address of the store and date of your visit along with a brief summary of your experience.
Troy was awesome! Super nice and helpful with great recommendations!
Hi Michelle, We are so glad to hear about your experience with our representative and AT&T! Providing our clients with excellent customer service is what we are all about. If you need anything else, you know where to find us or schedule an appointment at attvip.com
Very professional workers and clean store. Helped me understand my plan easily and got me the best service on my new phone.
Hi Troy, We are so glad to hear about your experience with our representative and AT&T! Providing our clients with excellent customer service is what we are all about. If you need anything else, you know where to find us or schedule an appointment at attvip.com
Kaden saved me 200 dollars if you ever need a new phone go in and see him !
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Hi Katrina! We are so glad to hear about your experience with our representative and AT&T! Providing our clients with excellent customer service is what we are all about. If you need anything else, you know where to find us or schedule an appointment at attvip.com
Kaden lowered my bill by 100 dollars highly recommend to go see him
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Hi Maya! We are so glad to hear about your experience with our representative and AT&T! Providing our clients with excellent customer service is what we are all about. If you need anything else, you know where to find us or schedule an appointment at attvip.com
excellent service, I had some problems I did not understand with my bill. Kaden helped me with kindness and patience. Thank you.
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Hi Rox! We are so glad to hear about your experience with our representative and AT&T! Providing our clients with excellent customer service is what we are all about. If you need anything else, you know where to find us or schedule an appointment at attvip.com
Mica at this store doesn't pay his bills!! We are a small family owned safe company. they requested us to move their safe so they could do some building repairs to floor drains last September 2021. He never paid for the services provided. We hope you support another cell phone business that actually cares about the other businesses and customers in the community.
Hi Accounts! I’m sorry to hear you had a negative interaction at our store, this is certainly not the experience we wanted you to have. We'll pass along your comments to leadership so they can address and provide further training. We look forward to assisting you again!
Kaden has without question the best customer service skills I’ve ever experienced at any AT&T location! Knowledgeable, friendly, and very efficient in getting me set up with my new phone. There’s another AT&T location that’s a 4min drive from my house but I’ll drive to the Colfax and Wadsworth store just to get the top notch customer service I get from him every time I’m there!
Hi Brennan! We are so glad to hear about your experience with our representative and AT&T! Providing our clients with excellent customer service is what we are all about. If you need anything else, you know where to find us or schedule an appointment at attvip.com
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Retailer providing wireless plans & a range of phones, devices & accessories.
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